Know Your Rights
Patients Rights and Responsibilities
Rights
Patients have rights to:
- Privacy and to be treated with respect and dignity.
- Be able to refuse treatment and / or seek a second opinion
- To be involved in the planning of care
- Confidentiality of all personal and medical information provided to the Day Surgery
- Comprehensive information about the services, treatment and conditions
- Implementation of stringent quality control including infection control guidelines
- Decide whether or not to participate in research
- Nominate a person / persons to speak on their behalf if unable to do so themselves
- Access and view their own records
- Question or lodge a complaint regarding treatment and aftercare
Responsibilities
The patients are responsible for:
- Providing accurate medical and personal information to the Day Surgery staff and Doctors
- Meticulously following pre-admission, discharge and other instructions given
- Respecting the well being, rights and privacy of other patients and staff at the Centre as well as the property belonging to same
- Accepting the consequences of their own decisions on health matters
- Respecting surgery regulations and policies
- Maintaining a non-smoking environment both within the facility and in the grounds of the facility (including the car park)
